Hello! I’ve just purchased Creativ Education Pro but I am finding that I am unable to change the header image on the home page. I’m setting it under Header Image in the customization area, to an imagine that is larger than the suggested 1920 x 1080. I am given the option to crop the image, and I do, and then it shows as the “Current header”, but the built in image continues to be displayed both when previewing and after publishing.
(It’s not a caching issue either, I’ve cleared cache, used a different browser that has never browsed the site, etc.)
We have made updates to the theme. Please update the theme and in case you didn’t get the updates we have sent you the theme in your gmail: email@example.com
You can delete the old theme and re-upload the theme attached in your gmail account. You can see the change log of the updates here:
We hope the issue is fixed now. Please let us know if you need any further help.
Viewing 4 posts - 1 through 4 (of 4 total)
You must be logged in to reply to this topic.
The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.